Where Every Check-In Collects Data, Consent Checks Out Too.
Hotels capture guest IDs, passports, payment details, and stay preferences — then pass them across OTAs, PMS platforms, and loyalty programs, often without clear scope or expiry. Digital Anumati binds every hand-off to a purpose-bound consent that automatically revokes at checkout.
ID/Passport at Check-in
Front desk scans guest ID for KYC — often retained indefinitely and shared with OTAs and loyalty systems without defined scope.
DPDP Act 2023
Requires purpose-bound consent, scoped ID retention, and revocable access across every connected hospitality system.
Digital Anumati Resolution
Auto-Revoked at Checkout
Guest data access across PMS, OTA & loyalty systems killed the instant the stay ends
One Dashboard for Every Guest Consent, Everywhere
From ID verification at check-in to booking data shared with OTAs and loyalty programs, hotels manage consent across a sprawling ecosystem. A single control center brings every guest permission, revocation, and audit trail into one DPDP-ready view.
The Hospitality Data Challenge
Hotels process guest IDs, booking histories, payment details, and behavioral preferences. Without proper consent governance, this creates privacy risks under DPDP regulations.
One Stay, Many Systems, Zero Data Leaks
Follow a guest's consent journey end to end — from booking on an OTA to checkout revocation. Every hand-off to the front desk, PMS, loyalty program, and regulator scoped, logged, and audit-ready.
- 01
Consent at Booking
Guest grants a DPDP-native consent while reserving a room online or via an OTA — scope, purpose, and expiry stamped on an immutable receipt.
- 02
ID Verified at Check-in
Front desk scans the guest's ID or passport for KYC — captured strictly under the signed consent, never stored beyond its stated purpose.
- 03
PMS & Loyalty Sync
Guest profile flows to the property management system and loyalty program with defined scope limits — automatically, without manual re-entry.
- 04
OTA & Statutory Reporting
Booking data shared with the OTA partner and local police or immigration registers is logged field-by-field, regulator-ready.
- 05
Checkout Revokes Access
Consent expires at checkout → kill switch propagates across every connected system in seconds, not days.
CONSENT
TOKEN
Compliance Solutions for Hotels & Hospitality
Deliver seamless guest experiences while maintaining full data privacy compliance.
Guest Consent Management
Capture and manage consent for booking, marketing, and personalized guest services.
Unified Guest Data Profile
Maintain a single, secure guest identity across bookings, loyalty programs, and CRM systems.
Secure Payment & Identity Data
Protect sensitive guest information with encrypted storage and controlled access policies.
Deep-Dive Use Case: Personalized Stays vs Privacy Risk
The Scenario
A hotel collects guest preferences (food, room type, habits) and uses them for marketing campaigns without explicit consent.
This leads to unauthorized profiling under DPDP.
The Digital Anumati Solution
- Consent-based personalization engine
- Opt-in marketing for loyalty programs
- Automated data retention controls
- Audit-ready guest data logs
Transform Hospitality with Privacy-First Experiences
Build guest trust and loyalty with DPDP-compliant data governance.