DSR Response Automation Banner
DPDP Act 2023 Compliant Platform

DSR Response Automation

The DPDP Act gives every Data Principal the right to access, correct, and erase their data. Digital Anumati automates the entire Data Subject Request lifecycle — intake, identity verification, data retrieval across systems, fulfilment, and proof — so you respond accurately and on time, every time.

Automated

Rights Fulfilment

99.99%

Uptime SLA

On-Time

Every Request

100%

DPDP Compliant

Get Started With Digital Anumati

Why Rights Requests Need Automation Under the DPDP Act

The DPDP Act grants Data Principals the right to access a summary of their data, seek correction and erasure, and have requests acted on within a reasonable, time-bound period. Meeting that obligation reliably and at scale is hard to do by hand.

Manual handling creates three critical risks:

Manual Requests = Missed Timelines

Handling access, correction, and erasure requests by email and spreadsheet does not scale. As volume grows, deadlines slip and each late response is a compliance failure.

Scattered Data = Incomplete Answers

Personal data lives across many systems. If you can't find every copy, you cannot fully satisfy an access or erasure request — leaving residual data and residual liability.

Weak Verification = Wrong Disclosure

Acting on a request without properly verifying the requester risks disclosing or deleting the wrong person's data — itself a serious breach under the DPDP Act.

What Digital Anumati's DSR Response Automation Does

1. Self-Service Request Intake

Give Data Principals a branded, multilingual portal to raise access, correction, erasure, and grievance requests — with everything captured in one queue.

2. Identity Verification

Confirm the requester is who they claim to be before any data is disclosed or deleted, preventing wrongful disclosure and fraudulent requests.

3. Automated Data Retrieval

Connect your databases, apps, and SaaS tools so the platform locates every copy of a person's data automatically — no manual hunting across systems.

4. Workflow Orchestration

Route tasks to the right owners, track progress, and apply approvals so each request moves smoothly from intake to fulfilment.

5. SLA & Deadline Tracking

Every request is clocked against its statutory timeline, with reminders and escalations so you never miss a DPDP response deadline.

6. Fulfilment & Proof

Generate the response package, securely deliver it, and keep a complete, time-stamped record of how each request was handled for audit.

Key Capabilities at a Glance

A quick overview of what Digital Anumati's DSR Response Automation brings to your DPDP compliance stack.

CapabilityWhat It Delivers
Self-service portal
Branded, multilingual request intake in one queue
Identity verification
Requester confirmed before any data action
Automated discovery
Every copy of a person's data located across systems
Workflow routing
Tasks assigned, approved, and tracked to owners
SLA tracking
Statutory timelines clocked with reminders
All request types
Access, correction, erasure, and grievances
Secure fulfilment
Response packages delivered safely to the requester
Audit-ready records
End-to-end proof of handling for the DPB

Up and Running in 3 Steps

Step 1Receive & Verify

A Data Principal raises a request through your portal. The platform logs it, starts the SLA clock, and verifies the requester's identity before anything proceeds.

Step 2Discover & Action

Connected systems are searched automatically to locate the person's data, and the right tasks — access, correction, or erasure — are routed to owners for action.

Step 3Fulfil & Prove

The response is compiled and securely delivered, the request is closed within deadline, and a complete audit record is retained as evidence.

Which Teams Benefit from DSR Response Automation

Data Protection Officers (DPOs)

Handle rising request volumes with confidence, knowing every right is fulfilled accurately, on time, and with an audit trail to prove it.

Support & Operations Teams

Replace ad-hoc email handling with a structured queue, clear ownership, and automation that does the heavy lifting of finding and actioning data.

Legal & Compliance Teams

Demonstrate consistent, defensible handling of access, correction, and erasure requests within statutory timelines.

IT & Engineering Teams

Connect systems once and let automated discovery and fulfilment run, instead of building one-off scripts for every request.

Frequently Asked Questions

A DSR is a request from a Data Principal to exercise their rights — to access a summary of the personal data you hold and how it is processed, to seek correction or completion, to request erasure, or to raise a grievance. The DPDP Act requires Data Fiduciaries to respond within a reasonable, time-bound period.

Answer Every Rights Request — Accurately and On Time

Automate intake, verification, data discovery, and fulfilment for access, correction, and erasure requests. Stay within every DPDP deadline with proof to show for it.

Talk to a DPDP Expert
Chat on WhatsApp